19. What Happens If My Tour Is Cancelled?
If we have to cancel:
In the unlikely event that we have to cancel your tour, we will offer you a replacement service or if you choose not to accept for any reason you will be eligible to receive a 100% refund from us.
If you choose to cancel:
If you choose to cancel your tour you will be entitled to a 50% refund, minus any transaction fees we incur. You must cancel 14 days before your tour departs, if you cancel less than 14 days before your departure we will not be able to offer any refund.
Please be aware that our tours will still operate in the rain, this will not be a reason we cancel a tour. The only reason we would cancel is if weather conditions are deemed unsafe by ourselves or by the local authorities.